Subscribe to 💌 Tiny Improvements, my weekly newsletter for product builders. It's a single, tiny idea to help you build better products.
04-30-2024
It's natural for big companies to make mistakes - but when they do, it's a great opportunity for smaller companies to build something better.
04-09-2024
"Unreasonable Hospitality" by Will Guidara outlines how to making customers feel exceptionally special. Let's bring these hospitality principles to tech, by creating memorable experiences, and using hospitality to elevate customer satisfaction in product design, engaging with the people using our products.
03-19-2024
I'm a huge fan of products that use their a free tier to prove their value, and then convert me to a paying customer. Here are a few tools I pay for, and why I think they're worth it.