Post Series

The Operator Problem

A series in 4 parts

The Strangler Fig Pattern: Rebuild Everything, without losing your mind

When your prototype becomes the product your business depends on, you can't just start over. Here's how the Strangler Fig pattern let us rebuild safely.

The Operator Problem: What Startups Face After the MVP

Every tutorial teaches you to get started. Almost none teach you what to do once your startup depends on what you built - like the day a hidden Twilio limit silently cut off our busiest support rep.

The MVP Event Horizon: When Your Prototype Goes Critical

Every MVP has an event horizon: the point where people start depending on it. You won't feel yourself cross it - you'll find out when you try to back out.

The Feature Request Trap: When to Build a Capability

A teammate asked for one highlight on a map. I built something else - and skipped the nine-year detour Apple took with Do Not Disturb. Here's how to spot the capability hiding in a feature request.

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