CSS Tips Part 2 - text-wrap: pretty will make your text feel intentional
Go beyond balance. Learn how text-wrap: pretty improves readability, reduces awkward breaks, and makes your UI feel more polished.
"You are not your user" is fundamentally good advice. It's also occasionally wrong, but in a very useful way.
Go beyond balance. Learn how text-wrap: pretty improves readability, reduces awkward breaks, and makes your UI feel more polished.
Click counts are noise. Real design success is measured in signals that show whether people actually achieved what they came to do.
Too many clicks isn't the problem. It's a signal that your design isn't successful.
Using first principles in UX will make your product more intuitive and more enjoyable for your customers, while making your job easier.
Avoid the temptation of the dramatic reveal. Here's why openness and transparency are your real competitive advantages in product development.
Open up the potential of your designs with a deeper understanding of what variable fonts like Inter can do.
How you do one thing is how you do everything. This is a phrase that has been around for a long time, but what does it really mean? In this article, we will explore the meaning of this phrase and how it can be applied to your life.
Powerful advice gleaned from a quote by Ira Glass - your taste will always outpace your creative abilities.
I'm open sourcing the Figma file I use to design and create images for my personal site.
People spend most of their time on sites and apps other than yours. This means that users prefer your site to work the same way as all the other sites they already know.
When building something new, what's more important: that it works, or that it looks good? The Aesthetic-Usability Effect says that users perceive more aesthetically pleasing designs as easier to use than less aesthetically pleasing designs.
"Unreasonable Hospitality" by Will Guidara outlines how to making customers feel exceptionally special. Let's bring these hospitality principles to tech, by creating memorable experiences, and using hospitality to elevate customer satisfaction in product design, engaging with the people using our products.
Ever felt that you've seen a design that just makes sense to you, but you couldn't quite put your finger on why? There's rules for that. Let's talk about Gestalt
Building better products involves skills you won't learn in computer science school, or at a boot camp. Find success through testing, learning from real-world feedback, and adapting.
In product design, there's a critical difference between crowdsourcing ideas and feedback, and user research.
The Decoy Effect is a cognitive bias that causes people to have a strong preference between two options, when presented with a third option that is inferior to one of the original options.
Learn how to escape common product development pitfalls using data-driven decisions. Read how Craftwork used analytics to optimize their user experience.
Understand how multitasking affects your customers' memory, and improve your product design and engagement with cognitive psychology and the Zeigarnik effect.
How to use being wrong to improve UX and product design. Learn how to embrace mistakes and create better products for your users.
Cognitive load is a concept that is important to understand that is often overlooked, and has a huge impact on both UX and the lived experience of building your product.
Though we don't often think of it this way, the objects and buildings around us are the result of a series of design decisions.
Explore the fascinating world of perception and cognition in the Tiny Improvements newsletter. Uncover the unexpected tricks of our minds and learn how to make tiny improvements in our cognitive abilities.
A sampling of books that have had a fundamental impact on my career as a designer, developer and startup founder.
The Gartner Hype Cycle, and its relationship with customer experience for new products and companies.
Powerful AI tools like ChatGPT make it super easy to generate inaccurate and dangerous and inaccurate content. Relying heavily on AI to write can be messy.
This is an article about CSS and usability. The ch unit in CSS was a revelation for me, and I promise that if you don't know about it already, you're gonna love it.