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#startup: 20 posts tagged

Designing for hospitality

"Unreasonable Hospitality" by Will Guidara outlines how to making customers feel exceptionally special. Let's bring these hospitality principles to tech, by creating memorable experiences, and using hospitality to elevate customer satisfaction in product design, engaging with the people using our products.

Take my money! Some of my favorite tools... and why I pay for them

I'm a huge fan of products that use their a free tier to prove their value, and then convert me to a paying customer. Here are a few tools I pay for, and why I think they're worth it.

I hate Tailwind CSS. Here's why I use it.

Tailwind CSS is a utility-first CSS framework that I've come to love. Here's why I use it and why I think you should too.

Build, measure, listen, rebuild

Building better products involves skills you won't learn in computer science school, or at a boot camp. Find success through testing, learning from real-world feedback, and adapting.

The product design spectrum: crowdsourcing, user research, and the myopic approach

In product design, there's a critical difference between crowdsourcing ideas and feedback, and user research.

3 Ways to use Annual Pricing to your advantage

Annual pricing is a great way to increase your revenue and decrease your churn. Here are 3 ways to use annual pricing to your advantage.

Do this with Your Product Waitlist: A Guide for Indiehackers and Startup Founders

Learn strategies to leverage your product waitlist for sustainable growth. Ideal for indiehackers and startup founders, this guide offers actionable tips to convert initial interest into paying customers.

Breaking the cycle: Data-driven product descisions

Learn how to escape common product development pitfalls using data-driven decisions. Read how Craftwork used analytics to optimize their user experience.

My startup got into Y Combinator

Well, our startup did - Craftwork is a tech-connected home painting company that is making it easier for homeowners to get their homes painted.

Two truths and a lie: what Meta got right with the Threads launch

Meta's new app, Threads, is a Twitter clone that launched last week. It's not perfect, but it's a great example of a product launch that went extremely well.

The first 90 days as a technical cofounder - building a startup in 2023

I'm building a new company for the first time since 2016. A lot has changed since then. Here's what feels different this time around.

These are the books that shaped my career

A sampling of books that have had a fundamental impact on my career as a designer, developer and startup founder.

What I've learned from working in public

I'm a big fan of working in public. It's a great way to get feedback and improve your work... you just have to be ready to deal with The Internet™️

Proximity Acquires SMPL Software

#startup
#react
#firebase
#stripe
#entrepreneurship
#founders
#smpl
A screenshot from a press release announcing proximity acquiring smpl

In early 2020, smpl was acquired by Proximity. I was cofounder and CEO of smpl - we proudly helped independent coworking spaces manage their communities with automated billing, invoicing, and community management. It was a wild ride, and I couldn't have done it without my two amazing cofounders.

We were acquired by our biggest competitor, Proximity, who are continuing the dream by creating a network of amazing, independently owned coworking spaces around the world.

Read the press release about the acquisition to find out more.

There is another (paywalled) article on Business Insider about the acquisition, too!

More about smpl on Crunchbase.

Tools we used to build smpl:

Introducing Pistola - Building a passion project with radical transparency

#pistola
#startup
#cycling
If you follow me across the various other social networks I use, you'll likely stumble across my passion for cycling. For the past 8 or so years, road cycling has been my primary form of exercise. I love cycling; it keeps me sane, and helps me live a healthier life, while seeing the world. If you haven't been on a bike recently, you should give it a shot - I can't recommend it enough.

If you follow me across the various other social networks I use, you'll likely stumble across my passion for cycling. For the past 8 or so years, road cycling has been my primary form of exercise. I love cycling; it keeps me sane, and helps me live a healthier life, while seeing the world. If you haven't been on a bike recently, you should give it a shot - I can't recommend it enough.

Read more →

50 Most Powerful startups in Charlotte

#smpl
#startup
#founder
#entrepreneurship
Screenshot: 50 Most powerful startups in Charlotte article by Axios Charlotte

I was cofounder and CEO of smpl, a SaaS startup helping independent-scale coworking operators automate their business. We were featured in a 2017 Article by Axios Charlotte (then called The Charlotte Agenda) as one of the most powerful (lol) startups in town. Pretty cool!